Privacy Policy
At Austrek Tours, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard customer data when you visit our website.
Collection of Personal Information
We may collect personal information such as your name, email address, phone number, and any other details you provide through our website forms, bookings, or enquiries. This information is collected to enable us to respond to your requests and provide our services efficiently.
Use of Personal Information
Your personal information is used for the following purposes:
Processing bookings and enquiries.
Communicating with you regarding our services, offers, or updates relevant to your interests.
Improving our website and customer service.
Complying with legal obligations.
Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted service providers who assist us in website operations, bookings, or customer service, only to the extent necessary for us to provide our services. These providers are required to keep your information confidential.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.
Access and Correction
You have the right to request access to the personal information we hold about you and to request correction of any inaccuracies. To do so, please contact us directly.
Retention of Personal Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy or your personal information, please contact Austrek Tours at the details provided on our website.
Effective Date: 10 September 2025